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If you experience a manufacturer’s defect, Safilo warrants your eyewear products for a limited period from the purchase of the product. Safilo has sole discretion to determine what qualifies as a manufacturer's defect. If your warranty claim is approved, you will be responsible for the cost of shipping the product to you.
Safilo warrants that the purchased product is free from manufacturing defects (in material or workmanship) for a period of 24 months from the date of purchase.
For breach of any written or implied warranty on this product, the consumer is limited to damages of repair of the product or replacement with an identical or equivalent style or refund, at the election of Safilo. Safilo is NOT liable for any other damages, such as special, incidental, or consequential damages, resulting from the use of this product. The Carrera limited warranty does not exclude or otherwise limit any rights or remedies of the consumer conveyed by any applicable mandatory consumer protection laws and regulations.
To start your warranty claim, please send an email to firstname.lastname@example.org. If you made your purchase at this time, the warranty evaluation process takes 3 - 4 weeks.