20% off one pair, 30% off or more

Limited Warranty

If you experience a manufacturer’s defect, Safilo warrants your eyewear products for a limited period from the purchase of the product. Safilo has sole discretion to determine what qualifies as a manufacturer's defect. If your warranty claim is approved, you will be responsible for the cost of shipping the product to you.



Terms

Safilo warrants that the purchased product is free from manufacturing defects (in material or workmanship) for a period of 24 months from the date of purchase.



What Isn't Covered

  • Damage caused by anything other than defects in material or workmanship.
  • Damage caused by accident, misuse, improper storage, abuse, and/or neglect.
  • Lost, stolen, dropped, shattered, sat on or any other damage caused by consumer.
  • If you are not the original owner of the product.
  • Normal wears and tears after your usage.


Limitation on Damages

For breach of any written or implied warranty on this product, the consumer is limited to damages of repair of the product or replacement with an identical or equivalent style or refund, at the election of Safilo. Safilo is NOT liable for any other damages, such as special, incidental, or consequential damages, resulting from the use of this product. The Carrera limited warranty does not exclude or otherwise limit any rights or remedies of the consumer conveyed by any applicable mandatory consumer protection laws and regulations.

 

Claim:

To start your warranty claim, please send an email to support.us@carreraworld.com. If you made your purchase at this time, the warranty evaluation process takes 3 - 4 weeks.

English