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If you have questions about your order, give us a call at at 844-9-CARRERA or send an email to support.us@carreraworld.com. Our hours are from 9am EST to 5pm EST Monday through Friday. If we are not in, we will do our best to respond to your inquiry as soon as possible.
Do you ship outside the united states?
At this time, we only ship to the contiguous united states.
What if I want to return my order?
Full price online orders are eligible to be returned within 30 days of your purchase date provided they are in new, unused condition, and the products have the original packaging. For more information regarding returns, please visit our Return Policy.
Do you offer exchanges?
At this time we are only able to process refunds and not exchanges. Upon returning the item(s), the original credit card or PayPal will be refunded and the items can be replaced with a new order.
